fnd88's Privacy Policy

fnd88 ("we", "us", or "platform") is committed to providing a safe and transparent online gaming experience for players in Bangladesh. This privacy policy explains what information we collect when you use our website or services, how that information is used, and what your rights are. By registering with or using fnd88's services, you are considered to have consented to the terms described in this policy.

1. Types of Information Collected

fnd88 collects various types of information to provide its services. This information can be divided into two main categories.

1.1 Information You Provide

When you create an account with fnd88 or use our services, we may collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Bank account, bKash, Nagad, or Rocket number (for transactions)
• Residential address
• Messages and requests you send to customer support

1.2 Automatically Collected Information

When you visit our website or use our app, certain information is automatically collected through technical means:

• IP address and device type
• Browser version and operating system
• Time spent on the site and pages visited
• Data obtained from cookies and similar tracking technologies
• Login time and gaming activity history

2. Purpose of Data Use

fnd88 uses collected information only for the purposes described below:

2.1 Service Delivery and Management

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals (bKash, Nagad, Rocket, and bank transfer)
• Activating bonuses and promotional offers
• Maintaining gaming history and balance
• Providing customer support — 24/7 live chat and email

2.2 Security and Compliance

• Preventing fraud, money laundering, and unauthorized access
• Age verification — restricting access to those under 21
• Implementing responsible gaming policies
• Meeting legal and regulatory obligations

2.3 Service Improvement

• Conducting analysis to improve user experience
• Introducing new features and games
• Identifying and resolving technical issues
• Providing a personalized experience based on your preferences

3. Data Storage and Security

fnd88 has adopted industry-standard technical measures to ensure the security of your personal information. Our security framework is described below.

3.1 Encryption and Technical Measures

• All data transfers are secured using SSL (Secure Socket Layer) encryption
• Sensitive information is stored in encrypted form
• Regular security audits are conducted
• Firewalls and access controls are in place to prevent unauthorized access

3.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Certain information may be retained for a specified period after account closure to meet legal obligations.

4. Sharing Information with Third Parties

fnd88 does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Payment processors and technology providers contracted with us — such as mobile financial services like bKash, Nagad, and Rocket — may receive the information necessary to process transactions. These partners are also bound by equivalent data protection policies.

4.2 Legal Obligations

We may disclose information when required by court order, a lawful request from law enforcement, or applicable law. In such cases, we provide only the information legally required.

4.3 Business Changes

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such situations, we will notify you in advance and the new entity will be required to provide equivalent protections under this policy.

5. Cookies Policy

The fnd88 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types and Use of Cookies

• Essential cookies: Required for the website's basic functionality — maintaining login state, managing sessions, etc.
• Functionality cookies: For remembering your preferences and language settings
• Analytics cookies: For monitoring site usage and improvement — these are not personally identifiable
• Security cookies: For preventing fraud and cyberattacks

5.2 Cookie Controls

You can control or decline cookies through your browser settings. However, disabling essential cookies may limit some functionality of the site.

6. Your Rights

As a fnd88 user, you have the following rights over your own personal information:

• Right of access: The right to know what information we hold about you and to receive a copy of it
• Right to rectification: The right to request correction of inaccurate or incomplete information
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations)
• Right to restrict processing: The right to request that the use of your information be limited for specific purposes
• Right to portability: The right to receive your information in a structured format
• Right to object: The right to object to certain types of data processing
• Right to withdraw consent: The right to request that data processing based on your consent be stopped

To exercise these rights, please contact us. We will respond to your request in a timely manner. In some cases, full compliance with a request may not be possible due to legal obligations or legitimate business reasons — in such cases, we will provide you with an explanation.

7. Protection of Minors

fnd88's services are intended solely for those aged 21 or above. We do not knowingly collect information from minors. If we receive evidence that a minor has registered, we will immediately close that account and delete the associated information.

Notice to parents: If you believe your minor child has created an account on fnd88, please contact us immediately. We will address the matter as a priority.

8. International Data Transfers

Our servers and service providers may be located outside Bangladesh. In such cases, we ensure that data transfers are carried out under appropriate protective measures and that customer data is stored with the highest level of security.

9. Third-Party Links and Services

The fnd88 website may have connections to game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). These third parties have their own privacy policies that are beyond our control. We recommend that you review their privacy policies before interacting with them directly.

10. Security Breach Notification

If a data security breach occurs that may pose a high risk to your rights and freedoms, fnd88 will notify you as quickly as possible. The notification will include details of the nature of the breach, the potential consequences, and the remedial measures we have taken or proposed.

11. Policy Changes

fnd88 reserves the right to periodically review and update this privacy policy. For significant changes, we will publish a notice on the website and inform you at your registered email. If you continue to use our services after a change, you are considered to have consented to the updated policy.

12. Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our dedicated support team. Our support team provides assistance in Bengali and English 24/7.

• Email: [email protected]
• Live Chat: Contact us directly through the website